299 bet Terms and Conditions
This document sets out all the conditions that apply to using the 299 bet platform. Please read it carefully before registering on the site.
- 1. General Provisions
- 2. Account Registration
- 3. Age and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Account Suspension and Closure
- 8. Responsible Gaming
- 9. Privacy and Data
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes to Terms
1. General Provisions
These terms and conditions ("Terms") form a legal agreement for using the 299 bet platform and all its related services. When you register, log in, or use the site in any way, you are considered to have fully accepted these Terms.
299 bet is an online gaming and sports betting platform. The site offers slots, live casino, sports betting, and many other types of games. The enjoyment and experience gained from using the platform depends entirely on following these Terms.
These Terms are written in Bengali and apply to users in Bangladesh. In the event of any language dispute, the Bengali version will be considered authoritative.
2. Account Registration and Verification
To use any service on 299 bet, you must have an active personal account. All information provided at registration — name, date of birth, mobile number, and other details — must be true and accurate.
2.1 Single Account Policy
Each user may open only one account. Opening multiple accounts under the same person's name, or from the same device or network, is strictly prohibited. Violating this rule will result in all accounts being closed, and all balances and bonuses may be forfeited.
2.2 Identity Verification
299 bet reserves the right to verify a user's identity at any time. If documents are requested for verification — such as a copy of a national ID card or passport — the user must provide them. Withdrawals may be placed on hold if the required documents are not submitted within the given timeframe.
2.3 Account Security
It is your responsibility to keep your login details completely confidential. Do not share your password with anyone. If you suspect any unauthorised access to your account, notify the support team immediately.
3. Age and Eligibility Requirements
All services on 299 bet are for individuals aged 21 or older only. Registration by minors is strictly prohibited, and any account found to have been opened in violation of this age requirement will be closed without notice.
In addition, users must access the site only from a location where online gaming is not legally prohibited. It is entirely the user's responsibility to ensure this.
4. Deposits and Withdrawals
299 bet currently supports three mobile financial services for transactions: bKash, Nagad, and Rocket. Both deposits and withdrawals can be made through all three methods.
4.1 Deposit Conditions
- The minimum deposit amount is ৳500 (for each method).
- Only deposits made from the user's own registered mobile number are accepted.
- Deposits from third-party accounts will not be accepted and will be returned to the sender.
- Deposits are usually credited to the account within a few minutes. If there is a technical delay, please notify the support team.
4.2 Withdrawal Conditions
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests are generally processed within 5–30 minutes.
- Withdrawals will only be sent to the mobile number registered on the user's account.
- Withdrawals may be held if the wagering requirements on a bonus have not been met.
- In cases of unusual or suspicious transactions, 299 bet reserves the right to temporarily hold a withdrawal for verification.
5. Bonuses and Promotional Offers
299 bet offers various types of bonuses for new and existing users. Each bonus has its own specific conditions, and failure to follow them may result in the bonus being cancelled.
5.1 Welcome Bonus
New members can receive a 120% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200, and a total of ৳1,200 × 20 = ৳24,000 must be wagered before the bonus can be withdrawn.
5.2 General Bonus Conditions
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements have been met.
- A bonus is not entirely free — it is a match reward against a deposit.
- Multiple bonuses cannot be active at the same time.
- Winnings from bonus funds become withdrawable after the wagering requirements are fulfilled.
- It is mandatory to read the specific conditions of a bonus before claiming it.
- 299 bet reserves the right to change or cancel any bonus offer at any time.
6. Betting and Gaming Rules
Every bet placed on 299 bet is considered final. Once a game has started, it is not possible to change or cancel a bet.
6.1 Sports Betting
- If an event is cancelled, the staked amount will be refunded.
- If a match is abandoned or incomplete, 299 bet's decision will be final.
- In a multi-bet, if one selection loses, the entire bet is considered lost.
- Published odds may change at any time; the odds at the time the bet is confirmed will apply.
6.2 Casino Games
- All casino games are operated by a certified random number generator (RNG).
- If the connection is lost during a game, the result will be determined according to 299 bet's server logs.
- The RTP (Return to Player) for slot games is stated in each game's description and represents a long-term average — it is not guaranteed in every session.
6.3 Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Misusing bonuses or exploiting system vulnerabilities.
- Claiming bonuses through multiple accounts.
- Placing bets automatically using any software or bot.
- Colluding with other users to create artificial outcomes.
- Using the platform for money laundering or any illegal financial activity.
7. Account Suspension and Closure
299 bet reserves the right to temporarily suspend or permanently close any account without notice in the following circumstances:
- Violation of these terms and conditions.
- Registration using false information.
- Bonus misuse or fraudulent activity.
- Depositing using a third party's funds.
- Failure to cooperate with identity verification.
Users may also request to close their own account at any time. In that case, any withdrawable balance free of wagering requirements will be returned.
8. Responsible Gaming
299 bet believes that gaming is a form of entertainment — not a source of income. The platform encourages users to develop healthy and controlled gaming habits.
Under our responsible gaming policy, users can set deposit limits, session time limits, and, if needed, self-exclusion for themselves. If you feel gaming is becoming a problem, contact the support team right away.
- No one under the age of 21 may use the platform under any circumstances.
- Avoid placing bets with borrowed money.
- Money needed for daily living expenses should not be used for gaming.
- If you feel stressed about gaming, take a break and seek professional help if needed.
9. Privacy and Personal Data
299 bet stores the personal information you provide at registration securely. Full details of how we collect, use, and protect your data are available in our privacy policy. This policy forms an integral part of these Terms.
299 bet uses SSL encryption technology to keep all transactions and data transfers secure. Your financial information is never sold to third parties.
- Your activity on the platform may be analysed to improve our services.
- Information may be disclosed to relevant authorities where required by legal obligation.
- Even after an account is closed, certain data will be retained for a specified period in accordance with legal requirements.
10. Intellectual Property Rights
All content on the 299 bet platform — logos, designs, text, graphics, software, and other materials — is owned by or licensed to 299 bet. All such materials are protected by copyright law.
Users may view the site for personal and non-commercial purposes. However, reproducing, distributing, or making commercial use of any part of the site without prior written permission is strictly prohibited.
11. Limitation of Liability
The 299 bet platform is provided on an "as is" basis. 299 bet is not responsible for any financial loss resulting from gaming. Users place bets of their own free will and bear full responsibility for those decisions.
If any loss occurs due to a technical error, server downtime, or network issue, 299 bet will only consider the value of the bet lost at that moment — claims for any other indirect loss will not be accepted.
12. Changes to Terms and Contact
299 bet reserves the right to change, amend, or update these Terms at any time. Users will be notified of significant changes via their registered email or through the site.
Continued use of the site after any changes means you have accepted the new Terms. It is therefore recommended that you visit this page regularly.
12.1 Contact
If you have any questions about these Terms, please contact us:
- Live Chat: Support is available 24/7 in Bengali and English.
- Email: [email protected]
To learn general information about the platform, its features, and how it works, read our About Us page.